In this article, we will show you how to fix Error Code 963 on the Google Play store for any Android smartphone. This Error 963 comes when you download or update any App or Game from the Google Play Store on your Android smartphone. We have already listed Google Play Store errors on this page. Now try the below-mentioned methods to fix Play Store error code 963 on your Android device.
How to Fix Error Code 963 on Google Play
There are mainly 4 ways to fix your 963 error code on the Google Play store.
- Uninstall Google Play Store Update
- Fix by Clearing Data and Cache
- Re-mount MicroSD card
- Try to Moving Apps to internal Storage
Method 1: Uninstall Google Play Store Update
“Google Play Store Error 963” is the common Play Store error that comes when you download an update of any apps or games from the Store. This is the most used trick to fix error “963” on the Google Play Store. On the Android Lollipop or 6.0 Marshmallow operating system, you solve this type of error easily by using this method.
Step 1: First, Open “Settings” on your Android device
Step 2: From “Settings”, scroll down and open “Apps.”
Step 3: On the Apps, Choose “Google Play Store.”
Step 4: Now tap on “Uninstall updates” and press OK to complete this action
Now try to download or update any app or game from the Google Play Store. Sometimes an updated version of the Google Play store does not allow a user to download apps. When you uninstall updates, it will allow a user to download apps.
Method 2: Fix by Clearing Data and Cache
In this process, you need to clear all data and cache files from the Google Play Store via Application Manager. It is mostly recommended to users who frequently get 963 Play Store errors for a quick fix. Now Follow these steps to fix Google Play Store Error “963” on your Android device.
Steps to Clear Data & cache Files on Android
Step 1: First Go to “Settings” on your Android device, Scroll down, and select Apps
Step 2: On the “Apps,” swipe to the “All” section then scroll down and select “Google Play Store.”
Step 3: On the Google Play info, tap the “Clear Data” and “Clear Cache” buttons
Step 4: Again from the “All” section select “Google Service Framework” app
Step 5: Again perform “Clear cache” and “Clear Data.”
Step 6: Again from the “All” section select “Download Manager” app
Step 7: Now Clear the data and Cache of the Download Manager
After completing this process, again try to download or update any app or games from the Google Play Store. Sometimes cache and miscellaneous files stored on Android create a problem and do not allow a user to download apps from the Play Store.
Method 3: Re-mount MicroSD card
To fix this Error on your Android device, remount your SD Card on your Android smartphone. This is because many users have set the app install location as SDCard. Then follow this instruction to remount the SDCard on your phone.
Steps to Remount SD card on Android device
Step 1: Go to Settings on your phone
Step 2: Scroll down and select “Storage.”
Step 3: Now Choose “Unmount SDcard.”
Step 4: Go to Google Play Store, and try to download or update any app or game from Google Play Store
Step 5: Again, open “Settings” on your phone
Step 6: Scroll down and select Storage, then “Mount SD card.”
Method 4: Try to Moving Apps to internal Storage
Step 1: First, open “Settings” on your phone
Step 2: Scroll down and Select “Apps” then swipe to “All.”
Step 3: Now find the app that is showing error 963 when you update from Google Play Store
Step 4: Select “Move to Internal Storage” to move it to your phone’s internal Storage
Step 5: Now Open “Google Play Storage” and try to download the update of the app that was causing the error
After updating the app or games from the Google Play Store, you move it to external Storage. If all the above methods fail or do not work on your Android device, then you need to perform a factory data reset on your Android smartphone to fix this error. This is the simple way to fix all Android smartphone errors.
If you still getting this type of error or problem then check for system Firmware update from “Settings” > Scroll down and“About” > “System Update.” If there is any update available, try to update it.
Have you come across any such errors from the Google Play Store? Share your views in the comment section below.
