Hotstar Picture in Picture (PiP) is a great feature that allows you to watch two videos simultaneously. However, it can be frustrating when the feature doesn’t work as expected.
If you’re experiencing problems with Hotstar’s PiP feature, this troubleshooting guide can help. So, let’s get started and find out how to troubleshoot Hotstar PiP!
How to Fix Hotstar Picture In Picture Not Working?
Check Your Network Connection
First, ensure that your internet connection is working. Check your network connection and make sure it is stable and secure. If it is not, try restarting your router or resetting your connection. If this doesn’t work, try another device, such as a laptop, to connect to the same network.
If the problem persists, try updating your browser or app. Sometimes, old or outdated versions can cause issues with the PiP feature.
Allow Apps to Create a Picture in Picture Window
Many Android apps can now create a picture-in-picture window. This feature allows you to keep using an app while doing something else.
To use picture-in-picture, you first must ensure that your app has the required permission.
To check this.
1. First, “open the app” that you want to use.
2. Then, tap the “three-dot menu icon” in the top right corner and select “Picture-in-picture.”
3. The app will then open in a “small window” that you can move around on your screen.
4. To exit the picture-in-picture, tap the “X” in the window’s top right corner.
Restart your Phone
If you’re experiencing Hotstar picture-in-picture not working, the first thing you should try is restarting it. This will clear any temporary files and reload all the important system files that may not have been loaded during the previous session.
To restart your phone, press and hold the “power button,” then select the “Restart” option from the power menu. After your phone restarts, see if the problem has been resolved. If not, try another troubleshooting method.
Clear Cache for the Problematic App
If you’re having trouble with Picture-in-Picture mode on your Android phone, it might be due to an issue with the app itself. Sometimes, the app’s temporary data can cause problems.
One way to fix this is to clear the cache data for the problematic app.
Here’s how:
1. Long-press on the “app” and tap the “info icon.”
2. Go to “Storage” and tap the “Clear cache option.”
3. Give it a try and see if that helps.
Enable Picture in Picture from Apps Settings
Picture-in-picture mode is a great way to watch videos while continuing to use your phone for other tasks. However, not all apps support this feature. If you’re having trouble getting picture-in-picture to work on your phone, you can try a few things.
Try checking the app’s settings menu to see if there’s an option to enable picture-in-picture mode. Many apps, including YouTube, Chrome, Facebook, HBO, Netflix, Instagram, etc., let you enable or disable the feature directly from the app’s settings menu.
It should be noted that some streaming apps, such as Disney+, do not allow you to view content in Picture-in-Picture mode unless you have a premium account.
Update the App
If you’re using a buggy version of an app, it can be frustrating when you try to watch videos in Picture-in-Picture mode, and nothing happens. Here’s how to update the app and get Picture-in-Picture working again:
Open the Google Play Store and search for your app. If a newer version is available, you should see an Update button. Tap on it to install the most recent version of the app.
While you’re at it, you should also look for any pending Android system updates. For that, head over to the Settings app and select Software Update. Download and install any pending Android updates, and then try to watch videos in Picture-in-Picture mode again.
Try Safe Mode
If you’ve tried all the solutions mentioned above and can’t get Hotsrat Picture-in-Picture to work on your phone, there’s one final solution: Safe Mode.
- To boot your phone in Safe Mode, press the “power button” to open the “Power menu.”
2. Long-press on the “Restart option” and tap the “green checkmark” to enter Safe Mode.
3. After toggling the Picture-in-Picture mode, restart your phone to exit Safe Mode and try using the Picture-in-Picture mode again.
Conclusion
We hope you enjoyed our article on how to fix a Hotstar picture in picture not working. If you have trouble with the picture in picture not working on the app on your phone, we hope our post helps you fix the issue.
If you find any issues with the Hotstar app, you can also contact the Hotstar help centre. They would give a more clear solution if nothing above worked.
