Is the Telegram app not working on your mobile phone? No need to worry; we have found the solutions to fix this problem.
Telegram is one of the top-rated apps for any Android smartphone user. But sometimes, the Telegram application may fail to work on your Android smartphone for a couple of reasons, like using an old version of an app.
No matter the Telegram problem, you can find an ultimate guide to fixing the Telegram app issue on your mobile phone.
Is Telegram not working for you? Try these fixes
Our expert team has tried and tested most of the steps with their mobile phone to see which step can resolve the issue with Telegram. We have found a new way each time we have tried to fix the Telegram crashing problem.
This tutorial can help you fix popular problems like, Unfortunately, Telegram has stopped, server error, Telegram keeps crashing, Telegram won’t open, Telegram won’t respond, Telegram isn’t working properly, or any other Telegram app problems. Check out a few solutions for this issue below:
Force Close The Telegram Application
If you see the Telegram app is not performing properly and you are stuck on the same screen, force closing the Telegram app is the perfect solution.
To force close Telegram, follow the steps:
Step 1: Go to the “Settings Menu” from the app drawer.
Step 2: Look for the “Apps” section in the menu; now, search for “Telegram.”
Step 3: Click on Telegram and choose “Force Stop.”
It will ask for your confirmation now.
Confirm the operation; you will see Telegram is force closed now on your mobile.
Restart Your Mobile
Sometimes, The Telegram app may show the same screen due to technical glitches & it can be easily solved by just restarting your smartphone.
Follow the steps to reboot your phone:
Step 1: Press the “Power Button” until you see the power button on the screen.
Step 2: Click on the “Power Off/Switch Off” option from there & wait until the process is completed.
Step 3: Again, press the power button to “Turn On” your mobile phone & check whether the Telegram application works fine.
Clear the Cache of the Telegram
Telegram may not work because of technical issues & you can easily fix it just by clearing the cache of Telegram.
Cached data may be stored on the Android smartphone when you use any application frequently on your mobile phone. Usually, Telegram uses a cache to boost performance and improve user experience on mobile.
The App automatically stops working if the cache size is larger than the smartphone’s storage. This is the biggest reason that the Telegram app’s cache gets corrupted when your smartphone runs out of storage.
Follow the steps to clear the cache of your phone:
Step 1: Open the “Settings Menu” on your Android smartphone.
Step 2: From there, search for the “Apps” and then find “Telegram” from the list.
Step 3: Tap on “Telegram” > “Storage” menu.
Step 4: Now select “Clear Cache” and check if Telegram works fine.
Update The Telegram App
The issue may occur because you are using the outdated version of the Telegram app.
The application may frequently stop because of unknown errors and bugs in the app & that’s why the developer launches updated versions from time to time.
Updating the Telegram application is the best way to fix this issue.
Follow the steps to update the app:
Step 1: Open “Google Play Store.”
Step 2: From the menu, tap on “My Apps and Games.”
Step 3: From the “Installed Tab” list, find the Telegram app and make sure whether the updated version of the Telegram app is there or not.
Step 4: If yes, select the “Update” option and wait until the process is finished.
Step 5: Once done, check whether the Telegram application is working fine or if it still has the same problem.
Alternatively, you can use the below box to download the latest version of Telegram on your phone.
Use a VPN Client
Sometimes you see your ISP has blocked an app or app is not working in your country. You can try VPN apps to see if they work with VPN correctly or not.
To use a VPN on your mobile phone, read further:
Step 1: Go to “Google Play Store“ & Look for the VPN app searching in the Play Store.
Step 2: Once you have installed the VPN Application, connect a “VPN” to another location to see whether or not the Telegram app works with the VPN.
You can either use a Free or Paid VPN service to test this thing.
Uninstall The Conflicting Application
Sometimes the problem may occur if you recently installed application on your mobile conflicts with the Telegram application’s operation.
Try to think about which application you have installed recently on your phone. Once you find the name, follow the steps to delete the conflicting app.
Step 1: Go to the “Settings Menu” and go to the “Apps” section.
Step 2: From the list, choose the app you have recently installed & Uninstall it.
Step 3: Repeat the process with all the applications and restart your phone.
Once done, check whether Telegram works fine or not.
You can alternatively find the application from the app drawer; Tap & hold it to see the “App info” option. From there, you can directly uninstall any app.
Reinstall Telegram App
If you follow the above steps and see they are not working, the last step is to reinstall the Telegram app.
To reinstall the Telegram app, follow the steps:
Step 1: Go to the “Settings Menu” and choose “Apps.”
Step 2: Look for “Telegram” from the list of apps.
Step 3: Tap on the storage option and click on “Uninstall.”
You can alternatively find the Telegram app from there; Tap & hold it to see the “App info” option. From there, you can directly uninstall the Telegram application.
Again download the Telegram app from the Play Store, log in to your account if there is any & check to see if the Telegram app starts working fine or not.
Reinstalling solution works for most mobile apps like McDonald’s, YouTube, Disney Plus, Prime Video, Pokemon Go, Skype, Google Duo, Tinder, Twitter, Gmail, Facebook app, FB messenger, Google Play Music, and many more apps on Android phones.
Reset Telegram app permission
When you first launch any app, it will ask for permission to complete the setup and run smoothly. It may be call logs permission, Camera permission, contact permission, or anything else.
You can deny or allow permission at the time of the first time setting up the app. It may be the biggest reason why the Telegram app is not working properly on your Android smartphone. You can recheck the Telegram app permission on your Android smartphone by following the steps below.
Step 1: Open “Settings Menu” on your phone.
Step 2: Now go to, now look for the “Apps Section.”
Step 3: From there, find the “Telegram application” & select it.
Step 3: From the application info list, choose permissions & make sure that all the necessary permissions are allowed or not.
If you don’t find any necessary permission not allowed, you can simply enable it from there.
Suppose you don’t find which application permission to set, then simply uninstall the Telegram app and re-install it again.
Now it will ask for fresh permission, and you can choose the permission “allow while using the app.” This way, your privacy will be maintained, and the application has all the necessary permission to run the app smoothly.
Reset the Password
It happens so many times; you should reset the password of the Telegram app and log in with a new credential to make it work.
To reset the password of the Telegram app, just log in from the app and click on the “Forget Password” option.
Now Telegram app will send you password reset info to your registered email. Simply change your password and log in with the new login details to make it work.
Is Telegram compatible with your phone?
Sometimes your device isn’t compatible with Telegram, as it needs to run Android 4.1 or higher. You will also require an active phone number to run telegram on your mobile.
Make sure to check if your phone supports telegram or not.
Reset Your Phone
This is the last option we have if the Telegram application is still not working properly even after applying all of the above steps.
Before you reset your mobile, make sure to backup all data from your device. As by doing so, it will wipe out all data from your device.
You can follow the steps listed below to factory reset your device.
Step 1: Open “Settings” on your phone.
Step 2: Scroll down until you see the “System” option & click the “Reset Options.”
Step 3: From the menu, click on “Erase All Data/Factory Reset.”
Step 4: If your device has any lock screen password, it will ask there. Confirm it, and your phone will be reset.
Once done, it will restart, and you will see a fresh menu on your mobile phone.
Final Thoughts
So, those are the overall best solutions to fix the Telegram app not working on your mobile phone.
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